Front Desk (WhatsApp)
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Mon – Fri
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11 AM – 11 PM Chile(3 PM – 3 AM UTC) Sessions available
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Mon – Fri
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11 AM – 9 PM Chile(3 PM – 1 AM UTC)
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Closed on weekends
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Meet Æbot Before you message
How the WhatsApp front desk works
Æbot is the assistant that greets you on WhatsApp. It is not a live agent and it does not book sessions automatically — every booking is confirmed personally.
1Æbot answers common questions and shares prices, hours, and links, instantly, in any time.
2If you ask for direct communication by following the menu, Æbot directs you to me during front desk hours and will notify you.
3You must use the numbers in the menu to book a service or talk to me and i will reply soon when I am available
4No payment link or info is ever sent before we've spoken and availability is confirmed in conversation first.
Why not automatically?My schedule is flexible and I generally rather speaking by my availability over a fully automated system, so bookings, scheduling, and payment links are all confirmed by me directly. See theTerms & Conditions for full booking and payment policies.
Collective and Personal readings available Worldwide in English and Español
Started as a worldly podcast in December 2024 and continued by providing personal readings on social networks and in Vallenar, Atacama, Chile, growing since.
Terranaturaliste is the sustainability and podcast branch of Ælevenen. It grew from AgrolzVallenar, a personal initiative to address organic waste recycling through vermiculture in Vallenar, Chile — and has since evolved into something broader.
Before you book — please note
New clients must book a video call for their first session.
All payments are made in advance. You may request a free video call first to ask questions.
If you're more than 15 minutes late without notice, the session is forfeited.
Respectful conduct is expected at all times.
WhatsApp messages go to Æbot first — it answers instantly and flags your message for a personal reply. No payment link is sent before we've spoken.
Services include vermiculture assistance with personalized hourly consulting. Pay with cash, debit/credit cards, or cryptocurrency (1% discount for crypto).
Alaineleven is the music branch of Ælevenen — the most personal of all projects. 12 singles published with more to come. Available on Spotify, Amazon Music, Apple Music, YouTube Music, and more.
Thank you so much for your help and support — you allow me to keep on growing and creating.
About
I am Edison Alain Lopez Zambrano, born in Quito, Ecuador and living in Chile since 2003. I am eclectic and curious about the world and society — this is my multipurpose website.
Ælevenen comes from: Alain (my second name), Eleven (my Life Path Number in numerology), and the suffix meaning enterprise. I am an independent worker and this is my personal hub — from mysticism, gardening, music and finance, this website helps me work on my personal projects and share my contributions with the world.
Edison Alain López Zambrano (Ælevenen) provides personal development, sustainability, and bilingual administrative assistance services — including personal advisory sessions, tarot, astrology, numerology, digital services (social media, websites, real estate listings), and administrative or cryptocurrency assistance.
Format: Services are delivered primarily online (WhatsApp, TikTok, Instagram, etc.). There is no fixed physical office, although recurring in-person activities in public spaces do take place. Known clients may schedule in-person sessions in public venues.
Channel Eligibility:
New clients: To be eligible for any future service, new clients must first schedule and complete a mandatory video call, or have met Edison Alain in person.
Known clients: May book in-person sessions directly.
Premium clients: Eligible for home visits. This category is granted exclusively and formally by Ælevenen to recurring, satisfactory clients.
2. Booking Process & Payment Policies
To protect schedule flexibility and ensure transparent service, the following payment rules apply:
Mandatory prior conversation: No automated pre-payments are accepted. Clients must speak with Edison Alain via WhatsApp or in person to confirm availability before any payment link is issued or a session is scheduled.
Payment in advance: All services (online or in-person) must be paid in advance once a session is agreed — except under specific arrangements for Premium clients.
Payment methods:
Chile: Bank transfer, debit/credit cards (WebPay, Mercado Pago), and cash for in-person services.
International: Credit/debit cards and major cryptocurrencies (Litecoin, Worldcoin). Currency conversion fees are borne by the client.
Cancellation & No-Show Policy: Changes or cancellations must be notified at least 24 hours in advance for a refund or credit to be considered (at Ælevenen's discretion). Cancellations within 24 hours of the session, or no-shows after 15 minutes without contact, result in full forfeiture of payment once 24 hours have passed without a response.
3. Client Code of Conduct & Safety
Ælevenen guarantees a safe, respectful, and professional environment. Abusive use of our platforms is not tolerated.
Expected behaviour: Clients must maintain respectful language and conduct at all times. Sending abusive, threatening, or spam messages via WhatsApp is strictly prohibited.
Zero-tolerance policies: Any inappropriate, dangerous, or psychologically manipulative conduct — including but not limited to: harassment (stalking), gaslighting, emotional manipulation (guilt-tripping), sabotage, triangulation, mobbing, or abuse — will result in:
A. Immediate restriction from booking future services.
B. Permanent expulsion and blocking from all communication channels.
Safety records: In serious cases, Ælevenen reserves the right to record, store, and document relevant information and chat logs for operational safety and to present before competent authorities if necessary.
Internal notes: Ælevenen maintains strictly confidential operational notes on cases to optimise service quality. These are never shared with third parties.
4. Limitation of Liability
Advisory sessions, readings, and guidance are offered for personal development, guidance, or entertainment purposes. The client is entirely responsible for decisions made following a session.
Ælevenen's maximum liability is strictly limited to the total amount paid for the specific service in question.
Edison Alain López Zambrano (Ælevenen) ofrece servicios de desarrollo personal, sostenibilidad y asistencia administrativa bilingüe — incluyendo asesorías personales, tarot, astrología, numerología, servicios digitales (redes sociales, sitios web, anuncios inmobiliarios) y asistencia administrativa y en criptomonedas.
Formato: Los servicios se prestan principalmente en línea (WhatsApp, TikTok, Instagram, etc.). No operamos desde una oficina física fija, aunque las actividades presenciales en lugares públicos son recurrentes. Clientes conocidos pueden agendar sesiones presenciales en lugares públicos.
Elegibilidad de canales:
Clientes nuevos: Para optar a cualquier futuro servicio, primero deben agendar y completar una videollamada obligatoria, o haberme conocido en persona.
Clientes conocidos: Pueden reservar sesiones presenciales de forma directa.
Clientes Premium: Elegibles para visitas a domicilio. Esta categoría se otorga de forma exclusiva y formal por Ælevenen a clientes recurrentes y satisfactorios.
2. Proceso de Reserva y Políticas de Pago
Para proteger la flexibilidad de la agenda y garantizar una atención transparente, el flujo de pago se rige bajo las siguientes reglas:
Conversación previa obligatoria: No se permiten pagos automatizados previos. Los clientes deben hablar conmigo por WhatsApp o en persona para validar disponibilidad antes de recibir el enlace de pago o agendar una sesión.
Pago por adelantado: Todo servicio (online o presencial) debe ser pagado por adelantado una vez acordada la sesión — con excepción de acuerdos específicos para Clientes Premium.
Métodos de pago:
Chile: Transferencia bancaria, tarjetas de débito/crédito (WebPay, Mercado Pago) y efectivo cuando el servicio es presencial.
Internacional: Tarjetas de crédito/débito y criptomonedas principales (Litecoin, Worldcoin). El cliente asume las comisiones por conversión de divisa.
Política de cancelación y no-show: Cambios o cancelaciones deben notificarse con al menos 24 horas de anticipación para evaluar un reembolso o crédito (a discreción de Ælevenen). Las cancelaciones dentro de las 24 horas previas o la inasistencia después de 15 minutos sin contacto resultarán en la pérdida total del pago, una vez pasadas 24 horas sin respuesta.
3. Código de Conducta del Cliente y Seguridad
Garantizamos un espacio seguro, respetuoso y profesional. No toleramos el uso abusivo de nuestras plataformas.
Comportamiento esperado: Los clientes deben mantener un lenguaje y trato respetuoso en todo momento. Queda estrictamente prohibido enviar mensajes abusivos, amenazantes o spam a través de WhatsApp.
Políticas de tolerancia cero: Cualquier conducta inapropiada, peligrosa o de manipulación psicológica — incluyendo de forma explícita: acoso (stalking), gaslighting, manipulación emocional (guilt tripping), sabotaje, triangulación, mobbing o abuso — resultará en:
A. La restricción inmediata para reservar futuros servicios.
B. La expulsión y bloqueo permanente de todos nuestros canales de comunicación.
Registro de seguridad: En casos graves, Ælevenen se reserva el derecho de registrar, almacenar y documentar la información y flujos de chat correspondientes para resguardo operativo, seguridad, y para ser presentados ante las autoridades competentes si fuera necesario.
Notas internas: Ælevenen mantiene notas operativas internas y estrictamente confidenciales de los casos para optimizar la calidad del servicio. Jamás se comparten con terceros.
4. Limitación de Responsabilidad
Las sesiones de asesoría, lecturas y orientaciones se ofrecen con fines de desarrollo personal, guía o entretenimiento. El cliente es enteramente responsable de las decisiones que tome tras la sesión.
La responsabilidad máxima de Ælevenen se limita estrictamente al monto total pagado por el servicio en cuestión.